Network Operations Center – Support
Toll Free (877) STS-5111
Phone (214) 306-6718
Fax (469) 362-1432
Detection & Notification
Upon detecting or notification of a problem, we open a trouble ticket immediately. We will communicate with you as we are addressing the issue.
Live Support Teams
When you simply have a question about your services or want help, our team of engineers are available to assist. The Squire Tech Solutions customer support center is available with live engineers trained to help identify and resolve your issue. We offer multiple levels of on-call support at all times to respond to each network issue rapidly.
For any issue that occurs within your satellite network, we work with honesty and candor to resolve it, focusing on the solution regardless of the source of the problem. Even for alerts caused by an unplugged satellite modem or a power failure at the site, we want the problem fixed as soon as possible, so our service representative can return to ensuring the optimum performance of your satellite network. Squire Tech Solutions takes and maintains ownership of your satellite network issue until it is resolved.
WE BELIEVE IN PUTTING OUR CUSTOMERS FIRST.
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